How do I hire from LegalPro Solutions?

Hiring a virtual assistant or professional through LegalPro Solutions is a straightforward process. Schedule a consultation with one of our expert recruiters to discuss your business needs in detail. Following this, our recruitment team will evaluate candidates based on your job requirements and present 3-5 top options for you to interview. Finally, you interview the candidates, choose your preferred match, and begin working with your new virtual professional.

How do you match a virtual assistant to my needs?

We match a virtual assistant to your needs through a thorough assessment process. During your initial consultation, we take the time to understand your business, industry, specific tasks, and desired skills or qualifications for the role. Based on this information, we carefully select a virtual assistant whose expertise, experience, and availability align with your requirements, ensuring a seamless fit for your needs.

Is there a free trial?

We do not offer free trials for our assistants’ services. We value the time and effort of both our clients and our assistants, and we believe that successful partnerships thrive on mutual dedication. Our process includes meticulously sourcing, vetting, interviewing, and selecting highly qualified assistants who align with your specific requirements. Our priority is delivering exceptional professionals. With our Agency plan, you benefit from a comprehensive service package without incurring access fees, setup charges, or hidden costs.

How much should I expect to pay for a virtual assistant?

The cost of hiring an assistant depends on the level of expertise you require. Our Agency provides detailed pricing information, but here’s a general breakdown of expected hourly rates based on experience and skill level:

• $10-12 USD/hour: Entry-level assistants with some experience

• $13-17 USD/hour: Intermediate-level assistants with 3-5+ years of experience

• $18+ USD/hour: Expert-level assistants with 8+ years of experience

Factors such as skills, professional background, and other qualifications influence the final pay rate.

How do I pay my virtual assistant?

Payments for your virtual assistant are handled through LegalPro Solutions. As a US-based company, we process your payment and then pay the virtual assistant on your behalf.

What if I’m not satisfied with my VA?

If your VA doesn’t meet your expectations within the first 80 hours, we’ll assign you a new one at no additional charge. Should the second VA also fall short of your needs during their first 80 hours or lack the required skills for your tasks, we’ll refund 50% of the total amount you paid for the combined 160 hours of service.

What about taxes?

You do NOT have to pay taxes. When you engage with a Virtual Assistant or Virtual Professional from LegalPro Solutions, you're contracting our company’s services, not directly employing the VAs themselves. Since we’re a U.S.-based company, there are no taxes involved for you. We manage all the necessary documentation to engage our VAs as independent contractors based outside the U.S.

Will my VA work during my office hours?

Yes, regardless of their time zone, your virtual assistant will align their schedule to match your office hours.

Can I interview or approve the virtual assistant before hiring?

Yes, just like any other employee, you will have the opportunity to interview and approve the virtual assistant before hiring. After identifying potential candidates who meet your requirements, we can arrange interviews so you can assess their skills, experience, and compatibility with your business. This ensures you feel confident and comfortable with your chosen virtual assistant before moving forward.

How long does it take to get started once I decide to proceed?

The time it takes to get started depends on your specific requirements, but we strive to make the process as efficient as possible. After your initial consultation, we typically match you with a virtual assistant within one week. Once the match is confirmed, you can begin working with your assistant immediately, ensuring minimal delay in getting the support you need.

What if I need support outside regular hours or in a different time zone?

We understand the importance of flexibility and can accommodate support needs outside regular hours or in different time zones. During the consultation, we’ll discuss your specific scheduling requirements and match you with a virtual assistant whose availability aligns with your needs. Our global network of professionals allows us to provide reliable support no matter where or when you need it.

How do you ensure the quality and reliability of your virtual assistants?

We ensure the quality and reliability of our virtual assistants through a rigorous selection and vetting process. All candidates undergo thorough skill assessments and interviews to confirm their qualifications and professionalism. Additionally, we provide ongoing support and monitoring to ensure consistent performance and client satisfaction, giving you peace of mind that your tasks are in capable hands.

What kind of training or qualifications do your virtual assistants have?

Our virtual assistants come with a diverse range of qualifications and professional experience tailored to meet your needs. Many hold four-year degrees and have specialized training in areas such as administrative support, customer service, marketing, bookkeeping, or industry-specific tasks. Clients have the flexibility to choose the experience level they prefer for their virtual assistant, and we work diligently to match them with the right candidate. Additionally, we ensure our assistants are proficient in commonly used tools and technologies.

Are there any additional fees or long-term contracts required?

We strive to keep our pricing transparent and flexible. While long-term contracts are not required, we do offer the option to commit to a long-term agreement at a discounted rate. This provides cost savings for clients who are looking for consistent, ongoing support. You can choose the plan that best suits your needs, whether it’s a flexible month-to-month arrangement or a more cost-effective long-term commitment.

How will I communicate with my virtual assistant?

You can communicate with your virtual assistant using your preferred methods, such as email, phone, video calls, or collaboration tools like Slack, Microsoft Teams, or Zoom. During the onboarding process, we’ll establish clear communication channels and schedules to ensure seamless interaction. This flexibility allows you to maintain effective communication tailored to your working style and needs.

Will I have direct access to my virtual assistant?

Yes, you will have direct access to your virtual assistant. Once the onboarding process is complete, you can communicate with them directly through your preferred channels.

Can I request additional assistants if my workload grows?

Absolutely! If your workload grows, you can easily request additional virtual assistants to support your expanding needs. We’ll work with you to assess your requirements and quickly provide qualified candidates who align with your goals. This scalability ensures your business always has the resources it needs to thrive.

Do you provide ongoing support or account management after the assistant is assigned?

Yes, we provide ongoing support and account management even after your virtual assistant is assigned. Our team remains available to address any concerns, provide guidance, and ensure your experience is seamless. We do monthly check ins to confirm that your needs are being met and can make adjustments or offer additional resources as your requirements evolve.